Make friends with this week’s automotive advancements. Read how dealers are embracing used-vehicle sales and coming to terms with emerging data regulations. Plus, why your dealership is going to want AI on its side.
FROM DRIVINGSALES: Why AI Is Good for the Auto Industry
AI is the key to helping dealerships save time and money, according to LotLinx Founding Chairman and CEO Len Short. Making data-informed decisions allows dealers to put less focus on marketing management and more on moving cars.
FROM AUTOMOTIVE NEWS: Dealers Capitalize on Boom in Used-Vehicle Sales
Rising new vehicle prices have created an increased demand for used vehicles, causing dealers to shift inventories toward the growing trend. This has resulted in a 3.7% rise in used-vehicle department sales during the first nine months of the year, while new-vehicle departments have slipped 1%.
FROM WARDSAUTO: Car Dealers May Dislike Regs, but Stricter Data Rules Help
24 states and counting have updated data privacy laws to ensure dealerships are properly handling consumer data. The growing dependence on technology is challenging dealers to preserve their dealership’s reputation by ensuring consumer security.
FROM J.D. POWER: First Impressions Critical to Closing Sales Even Before Vehicle Shoppers Visit Dealership, J.D. Power Finds
This year’s J.D. Power U.S. Sales Satisfaction Index Study explores the multiple factors that impact the sales experience, including dealer website, the use of technology, and dealership facility. Buick leads the mass market in satisfaction, while Porsche tops luxury brands.