Sales Operations Coordinator – Chicago, IL

LotLinx is seeking a Sales Operations Coordinator with a minimum of two years experience in a sales support environment responsible for process improvements, Salesforce data entry, post-sale setup, and reporting.

This position requires an individual with strong problem solving skills- preferably a go-getter type individual! The candidate would be responsible for managing the post-sale process, including working with third party providers to escalate setup, managing all Salesforce data entry, and training internal teams on Salesforce processes.

Duties & Responsibilities:

  • Analyze current business processes and take initiative to improve efficiencies for other teams.
  • Support internal teams with Salesforce training, knowledge, and expertise.
  • Reporting in Salesforce and in Excel (Advanced Excel skills needed).
  • Act as liaison between TechOps, Sales, and Digital Strategist team to ensure all parties looped in on process changes and account setup delays.
  • Identify trends in sales reporting to improve revenue growth.
  • Brief upper management on the status of current resolution efforts and attend daily/weekly meetings as requested or required.
  • Communicate effectively with third party technology partners.
  • Proactively develop ideas, expectations, and goals while working with and through others to achieve desired result.

Desired Skills and Experience

Qualifications, Competencies and Position Requirements: 
Knowledge, Skills & Abilities

  • Strong Salesforce user experience (Salesforce Administrator experience a plus).
  • Passionate for process improvement and no fear in taking initiative.
  • Strong communication skills, including strong spoken and written skills.
  • Minimum of two years experience in a sales support environment
  • Ability to multitask – Sense of urgency; maintain a positive attitude
  • Excellent telephone presence with organized follow-up skills
  • Ability to be proactive and able to take direction and establish ownership of projects.
  • Demonstrated networking skills, able to foster strong relationships internally and externally.
  • Excellent verbal and written communication skills

Education & Experience

  • Bachelor degree required.